Mimi Bliss prepares you to speak with confidence and credibility when the stakes are high: a media interview, corporate crisis, public speaking engagement, online video, or high-profile presentation.

• Develop clear, concise and compelling soundbites
• Reduce the chances of being misquoted or taken out-of-context
• Project a positive image on TV, online video and other media

• Organize your information for maximum impact
• Establish a rapport with your audience
• Use voice, gestures and eye contact to speak with confidence

• Work with reporters in today's digital media environment
• Pitch stories that reporters want to cover
• Handle controversial issues in the media

• Tailor your message to fit the audience
• Use a “sandwich” outline to quickly organize your information
• Explain complex information in a clear manner

• Respond quickly, accurately and consistently
  
• Talk to the media - what to say and when
  
• Understand the key elements of a crisis communication plan
  

• Handle reporters on-site and on the telephone, including in a crisis
• Respond positively to customer questions about a crisis or controversy
• Understand how to deal with persistent or aggressive reporters